FAQ

Burn Time

Candles and wax melts are primarily intended for decorative purposes and to create a pleasant ambiance in your space. It’s important to note that the burn time of these products is limited due to their composition and design.

The duration of the burn will depend on various factors, such as the size of the candle and wax melt and the conditions in which it is used. We recommend following the instructions provided with each product to ensure safe and optimal usage. Please enjoy these delightful items responsibly and take necessary precautions while enjoying their warm glow and enchanting fragrances.

Production time

We take pride in crafting each candle and wax melt with care, making them to order to ensure the highest quality. Our production time for candles and melts is 72 hours from the time of purchase.

This allows us to give attention to detail and create products that meet our stringent standards. Please note that this production time does not include shipping duration. 

Shipping Policy

We strive to deliver your orders in a timely manner. Please note that our estimated delivery time is 7 to 14 business days from completion of production. However, please be aware that unforeseen circumstances such as weather conditions or logistical issues may occasionally cause slight delays. 

Shipping fee is $10, and FREE for orders over $50 before taxes

Refund Policy

All sales are final, and we do not accept returns or provide refunds for our products. We take great care to ensure the quality and accuracy of our items before they are shipped.

However, if you encounter any issues with your order, such as damaged or defective items, please complete the contact form and attach a image of your product within 48 hours of receiving your package. We will gladly assist you and work towards a satisfactory resolution. 

Contact